The following terms of service (these “Terms of Service”) govern your access to and use of technobridge.pro and the products, features, services, technologies, and software published on it and the Technobridge mobile app (the “Technobridge Services”). The terms “us”, “we”, “our” refer to Technobridge.com and its managing companies: ApexTech Innovations LLP (230740037487) (Kenesary Khan 1, Almaty, 050070, Kazakhstan). “You” or “User” means you as a user of the Site. ApexTech Innovations LLP is a legal entity registered and operating in accordance with the legislation of Kazahstan. Subject to the conditions set forth herein, Technobridge may, in its sole discretion, amend these Terms of Service and any other agreements that comprise the Terms of Service at any time by posting a revised version on the Site. Any revisions to the Terms of Service will take effect on the noted last updated date (the “Last Updated” date). You must read, agree to, and accept all of the terms and conditions contained in this Terms of Service, as well as the Related Documents, to use Technobridge Services. Technobridge considers your use of Technobridge Services as an acceptance of the Terms of Service and the Related documents. If you do not accept these Terms of Service or the Related documents, you must not access or use Technobridge Services after the Last Updated date. For more detailed policies surrounding the activity and usage on the Site, please access the designated sections herein. Last updated: January 15, 2024 You can contact our dedicated Support Team 24/7 if you have any questions regarding Technobridge Services or the Terms of Service. Your questions will be answered in the order of arrival. You can contact our Support Team here.

Terms of Use

• Users must be of legal age (or must have otherwise reached the age of majority in the jurisdiction in which they conduct business) to use Technobridge Services.
• Technobridge.com is not available to users who are residents of Iran, Cuba, North Korea, the Russian Federation and other countries and territories included in the OFAC list.
• To create or order a project, you must register with a valid email address or social media account.
• Each User may only create one account. Technobridge reserves the right to delete duplicate accounts.
• The User has the right to delete their Account at any time only after all orders in their account have been completed and delivered. Should the User decide to delete their Account, they agree to the permanent deletion of such Account. Accounts deleted by mistake can be restored within 30 days by contacting Technobridge’s Support Team. Under no circumstances will the User be able to create a new account using the same email, phone number, and payment details used in a previously deleted account. Should the User have funds on their balance before deleting their Account, they should withdraw all funds before such deletion. The User will not be able to delete their Account unless all funds have been withdrawn.
• You may not buy, sell, gift, or share a Technobridge account.
• Upon registration, Users must create a valid username that will be visible to all other Users. A username may include Latin characters, numbers, hyphens, and underscores. Usernames containing phone numbers, words reserved for Technobridge employees, profanity, and offensive or abusive language are prohibited. Technobridge reserves the right to modify any username that violates these terms.
• Users are responsible for the protection of their authentication details in order to prevent malicious use of the Service by third parties, and should promptly notify Technobridge of abuse of the service;
• Users are individually responsible for all content posted on Technobridge, including, but not limited to, projects/services, pictures, videos, reviews, and comments. By creating an account with Technobridge, Users confirm that they understand and agree with these terms, and also agree to reimburse any expenses incurred by Technobridge in case a copyright claim is made against Technobridge.
• The User agrees that they are not considered a worker, employee, or agent of Technobridge, and that the User is not entitled to represent himself/herself as such.
• The User does not have the right to assign his/her rights and obligations under this Terms of Services in whole or in part. Technobridge may assign its rights and obligations hereunder or any of its rights and obligations hereunder without the User’s consent at any time.
• Profanity, vulgarity, unauthorized advertising, as well as posting information and materials that negatively affect Technobridge’s brand image are prohibited. A full list of prohibited content can be found here.
• Technobridge reserves the right to remove any material posted on Technobridge Services including, but not limited to, projects/services, reviews, comments, etc. as well as suspend or remove a User’s account without explanation. In case of suspected unauthorized access, spam, or other suspicious activity on your account, Technobridge may temporarily suspend the account until the account is deemed secure again. In case of blocked accounts, the User can complete any of the orders in progress, but cannot accept or start to work on new orders. The User may withdraw money from their balance to the credit/debit card on file or any other withdrawal method available on the “Cash Flow” page. Users will be able to only communicate with the support service, while communications and chats with other users will be temporarily unavailable.
• Disputed situations and issues, including financial matters, can be resolved by contacting Technobridge’s Support Team via email or through a request submitted on technobridge.pro. The Support Team will review and work to resolve the issue. Unique issues without applicable or governing rules will be resolved as Technobridge’s Support Team deems appropriate.
• You may not disclose information you obtain while signed in to Technobridge, including but not limited to the specifications and terms of orders and personal correspondence with other users and representatives of Technobridge. You may disclose information about your projects/services, your earnings on Technobridge, and other information related to your account if that information does not infringe on the privacy of other users.
• All sellers who earn an income by offering services and fulfilling orders using Technobridge Services are solely responsible for their compliance with local regulations and laws, including but not limited to licensing regulations and tax laws.
• Users may not use unethical or disreputable advertising methods to promote Technobridge affiliate links, copy Technobridge Services in whole or in part, or use Technobridge’s branding or design to mislead others. For more information, see the Affiliate Program Rules.
• At its sole discretion, Technobridge has the right to unilaterally terminate these Terms of Services at any moment, inter alia, in case of breach by the User of any provision of these Terms or any provision of any of the Related Documents.
• In this document, the “Related documents” refers to Technobridge’s Copyright Protection on Technobridge, Prohibited Services, and the Approval Process for projects/services and the Privacy Policy, TECHNOBRIDGE Service Dispute Resolution Policy.
• Technobridge balance is not meant to be used to keep money indefinitely. If an account is inactive for 2 years or more, it will be put on Archival Service. In this case, the inactive account will be charged $5 per month for two years since the activation of the Archival Service, and $50 per month starting from the third year.

DATA POLICY

• Upon registering for Technobridge, you agree to have your personal data stored and processed and to receive information from Technobridge, including email newsletters. Technobridge may collect, store, and process user data (cookies, data, identifiers) as needed to operate the website, to effectively implement the affiliate program, and for promotional purposes. How and why Technobridge collects and processes your personal data is outlined in our Privacy Policy.
• Technobridge may exercise control over personal correspondence between Users to ensure compliance with the Terms of Service and the Related documents. This includes the right of Technobridge to review the content of the personal correspondence.
• Technobridge.com and the mobile app, including their general layout, look and feel, design, information, content, and other materials available thereon, are the exclusive property of the owner and protected by copyright, trademark, and other intellectual property laws.

Technobridge Service rules

GENERAL TERMS

• Technobridge is an online, digital marketplace where businesses and individuals can buy and sell freelance services.
• Employers are Users who purchase freelance services on Technobridge.
• Freelancers are Users who sell freelance services on Technobridge.
• Each User can be a Freelancer and Employer simultaneously.
• A project/service is a freelance service offered in the Marketplace. The fixed minimum price of a project is $10 or 4500 ₸.
• The Technobridge Account is the personal section of Technobridge, unique to each User. Users can access their accounts by entering authentication details on Technobridge’s sign in page.
• The Portfolio is a collection of a Freelancer’s work samples.
• The Marketplace refers to all projects/services offered by Sellers on Technobridge as a whole. Buyers go to the Marketplace to purchase projects/services from sellers.
• Package projects/services are sets of services sellers can offer together to target different audiences and price points.
• Extra options are additional services sellers can offer in addition to the main service provided in a project.
• The project page is the dedicated page for each individual project. Buyers can purchase, read reviews, and learn more about a project on the project page.
• The Order page is where Buyers and Sellers communicate with each other about a purchased project.
• Task-based orders are orders divided into portions and every specific task is worked on and delivered separately.
• Custom project offers are customized projects/services Sellers can create that meet the specific needs of a Employer.
• Custom project requests are requests Buyers can send to Sellers for a Custom project offer.
• Technobridge’s Choice is a highly-coveted badge awarded to projects/services that Buyers love for high-quality work and fast delivery.
• Your Balance includes your Earnings as a Freelancer and refunded payments after an order is canceled (as a Employer). You can view your Balance in the Cash Flow section of your account.
• Partners are payment systems or other services that deliver, hold, or receive payments.
• Earnings are the money that Sellers receive from completed orders and can either withdraw or use for purchases on Technobridge Services in accordance with these Terms of Service.

PROJECTS

• It is free to create projects/services. A new Freelancer may create up to ten projects/services. After successfully completing one order, a Freelancer may create an unlimited number of projects/services.
• Each project is manually approved by a Support Specialist before being posted in the Marketplace. Technobridge reserves the right to modify or delete projects/services that violate these Terms of Service and/or the Related documents. Users can learn more about the approval process for projects/services here.
• By selling a project, Sellers agree to render all included services for all orders of the project. Sellers do not have the right to refuse to sell an active project to a Employer who pays for the order and provides all necessary information to complete it. Sellers provide their services to Buyers independently and bear full responsibility for the completion or non-completion of all orders. It is prohibited to divide a single order of the same service into several smaller orders (i.e. creating duplicate orders) to artificially increase a Freelancer’s total number of orders. In such cases, Technobridge reserves the right to penalize projects/services and/or the User.
• Sellers are prohibited from misleading Buyers regarding the service(s) they provide. Violations will result in sanctions and/or the permanent suspension of the offending project and/or the Freelancer’s account.
• If a violation is reported, Technobridge has the right to remove such content.
• Should it be deemed fit, Technobridge reserves the right to unilaterally hide work from a User’s portfolio.
• Sellers must remove any and all mistakes, errors, or inconsistencies on a project page as soon as they are discovered. A common error is a discrepancy between the scope, delivery, price, and other fields of a project. For instance, suppose a Freelancer writes in their project’s description that the scope of their project is 1,000 words, but enters 2,000 words in the “Scope of this project ” field. In that case, the true volume will be considered 2,000 words. The information indicated in the dedicated field shall prevail and take precedence over all else. All disputes arising from such discrepancies shall be resolved in favor of the Employer.

ORDERS

• Buyers are required to pay for orders in advance. Payments are held safely by Partners until the order is completed.
• Before starting an order, the User (Freelancer) must make sure that it complies with Technobridge’s list of Prohibited Services. If the Employer is requesting a prohibited service, the Freelancer must cancel the order and contact the Support Team.
• If a Employer’s assignment differs in description and scope from the service described by the Freelancer and the Freelancer accepted the order, priority is given to the Employer’s assignment. Assignments can be given over correspondence before an order is placed, as well as when ordering a project.

ORDER COMPLETION

• An order is marked as Complete after it is approved by the Employer or after arbitration is completed.
• After a project is delivered, the Employer has three business days (or four days if more than one day falls on a weekend) to approve the delivery. If during this period the Employer neither approves or requests revisions, the order will be automatically approved and considered completed. If the order’s price is more than $150, the approval period is five business days (or six if more than one day falls on a weekend).
• A task-based order is marked as complete when the final task is delivered and approved by the Employer. If a task is not approved or no revisions are requested, the task will be automatically approved and marked as completed after three business days (or four days if more than a day falls on a weekend). If the task’s price is more than $150, the approval period is five business days (or six if more than one day falls on a weekend).
• In this case, the entire order will be suspended and will only resume once the next task is paid for. If the Employer does not pay for the next task within five days, the Freelancer will not be able to start working on it. At the same time, completed tasks cannot be canceled.
•  As per Technobridge rules, the Freelancer’s delivery must be of high quality. When a delivery contains an excessive amount of objectively verifiable mistakes, the order is considered incomplete.
• As per Technobridge rules, if a Employer cannot review a Freelancer’s delivery (for example, if the Freelancer fails to provide proof of work or a final product), the order is considered incomplete.

REVISIONS AND ADDITIONAL SERVICES

• Orders that satisfy criteria outlined in the project’s description and the Employer’s requirements are to be considered successfully completed. If an order is not fulfilled, clearly does not meet the standards explicitly set on the project page, or does not meet the Employer’s order requirements, the Employer may return the delivered work to the Freelancer for revision. In this case Sellers must provide as many revisions until the delivery meets the standards agreed upon without asking for additional payment.
•  Additional services (including revisions beyond those needed for the order to be considered successfully completed) are offered at the discretion of the Freelancer. Sellers can determine the volume of the service that they are willing to offer and the price. Sellers may also choose not to offer additional services or revisions or offer them for free.

ORDER CANCELATION

• Both Sellers and Buyers have the right to cancel any order by providing a valid cancelation reason. Once a cancelation is confirmed by the other party, payment is refunded to the Employer. If a Employer chooses to cancel an order because a Freelancer misses a deadline, the funds will be returned to the Employer immediately without the need for confirmation from the Freelancer.
• Orders cannot be canceled on the basis of a Employer’s subjective evaluation of a Freelancer’s delivery as long as the service was provided in accordance with the information provided on the project page.
• Technobridge reserves the right to cancel any order that violates these Terms of Service at any time.
• Technobridge reserves the right to cancel orders for any reason. Common cancelation reasons are:
  • The Freelancer does not accept the order within 24 hours or misses the deadline and is unresponsive for more than two weeks.
  • Users display aggressive behavior, use order materials (such as personal information) against each other, or Buyers threaten Sellers with a bad review
  • Users have provided or included materials that violate a third party’s intellectual property rights
  • Users withhold the delivery of services, files, or information required to complete a project with the intent to gain favorable reviews, additional services, or extra payment
  • The Freelancer submits an order for approval without a complete result in order to extend the order deadline
• Sellers must deliver a product that reflects the description of their project and meets all Employer requirements. Failure to comply with this requirement will allow the Employer to cancel the order, and may damage the Freelancer’s status. When the deadline has passed the order is marked as Overdue.
• Technobridge reserves the right to cancel any completed orders or tasks in task-based orders, if they are in severe violation of Technobridge’s Terms of Service (e.g. the type of service is prohibited on Technobridge, or the order may be fraudulent, etc.). In such cases, the sum paid for the canceled order or task will be refunded to the Employer’s balance and will be deducted from the Freelancer’s balance or, if there are insufficient funds on the Freelancer’s balance, from the future Earnings of the Freelancer. Funds for such an order will be removed from the Freelancer’s balance regardless of when the order was completed.
• Partial cancelation of an order is not possible. An order may only be canceled completely and with a valid cancelation reason. Reasons for canceling include but are not limited to:
  • The Freelancer used materials that violate another party’s intellectual property
  • The Freelancer’s delivery is defective or not functioning
  • The Employer did not acquire the rights to commercial use of the delivery and, as reported, used the delivery for commercial purposes

INTELLECTUAL PROPERTY RIGHTS

• All intellectual property rights associated with the delivery of an order are transferred to the Employer after the successful completion and payment of the order, unless an alternate agreement is reached between the Employer and the Freelancer. If intellectual property involves elements subject to licensing, the Freelancer is obliged to transfer the license or, if applicable, provide the Employer with a reasonable warning regarding the need for the additional acquisition of a relevant license.
• All transfer and assignment of intellectual property to the Employer shall be subject to full payment for the project, and the delivery may not be used if payment is canceled for any reason. Violation of this rule may result in the suspension of a Employer’s account.
• Unless otherwise specified, Sellers are not entitled to receive and may not solicit from the Employer any and all royalties earned from the sale of their work.
• Some projects/services require the purchase of a license for commercial use. In such cases, if a User (Employer) purchases a project for personal use, the Employer will own all the rights necessary for such use, and will not need a license for commercial use. But if the Employer intends to use it for any purposes that are directly or indirectly related to any business or in any other way intended for profit, the Employer will need to purchase a license for commercial use in the manner provided for by the relevant project.

EXCHANGE OF CONTACT INFORMATION

• Soliciting and providing contact information, including but not limited to name, surname, email address, phone number, and social media accounts, as well as agreeing to communicate off of Technobridge, is prohibited. Violations may lead to a reduction in a Freelancer’s ratings.
• Exceptions are made for orders for which the exchange of contact information is clearly necessary. Examples include but are not limited to the provision of an email address from AdSense to set up advertising campaigns, a link to a social media account that a Freelancer will grow, and a Skype ID for consulting services. Sellers must explicitly indicate the need for certain contact information in advance in the description of their project or when sending a Custom project offer.
• Sellers agree that any and all private information provided by Buyers is confidential and may not be transferred or used for any purpose other than completion of the order itself.
• All interactions between Buyers and Sellers, including, but not limited to, placing orders, payment, negotiation of terms, and approval of the delivery must take place within Technobridge Services.

REVIEWS AND SELLER RATINGS

• Once an order is completed or canceled, Buyers can leave a review about their experience working with the Freelancer and their impression of the Freelancer’s service. Technobridge does not remove reviews unless there is a clear violation of Technobridge’s Terms of Service.
• Buyers may leave a review within 30 days. For some categories, Buyers will have 60 days to leave a review.
• Once a positive review is posted, a Employer can edit or delete it within 30 days. For some categories, positive reviews can be edited or deleted within 60 days. Negative reviews can only be edited or deleted within two days.
• Positive and negative reviews influence a Freelancer’s rating. Sellers may not artificially inflate or increase their ratings in any way. Sellers found to be engaging in such activities will be penalized.
• Refusing to fulfill an order without a valid reason negatively impacts a Freelancer’s rating. For more information about cancelation reasons click here. A Freelancer’s projects/services may be put on hold due to multiple consecutive refusals or ignored orders (the system automatically cancels orders that receive no response from Sellers within 24 hours).
• Sellers may solicit Buyers for reviews, but may not explicitly request a positive review.
• By posting reviews on Technobridge, Users grant Technobridge exclusive, royalty-free, fully paid, perpetual, irrevocable intellectual rights without restriction worldwide to such reviews. At the same time, Technobridge does not bear any obligations for the content of any reviews that it may receive from users.

USER-GENERATED CONTENT

• Technobridge is not responsible for user-generated content. However, if you come across any content posted on Technobridge that may violate these Terms of Service, you must inform Technobridge about it via the feedback form located here. All requests are considered by the Support Team.
• All content uploaded by users to Technobridge is considered user-generated content. Technobridge makes reasonable efforts to monitor content uploaded to Technobridge Services but cannot be held liable for user-generated content. Users are individually responsible for their content and the consequences of its use, disclosure, storage, and transmission.
• Users are solely responsible for checking all files transmitted on technobridge.pro for viruses and malware.
• Files provided in correspondence and the order form are stored on Technobridge for two years, after which they are deleted. Files from paid orders that the Freelancer attached to the final submission of an order will be kept permanently.
• By uploading to, or creating content on technobridge.pro and the Technobridge mobile app, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority necessary to use and/or upload such content and that such content or its use on Technobridge does not and shall not:
  • infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party;
  • violate any applicable local, state, federal and international laws, regulations and conventions;
  • violate third party’s intellectual property, policies and/or terms of service.

Learn more about Copyright Protection on Technobridge here.

• Users (both Buyers and Sellers) agree that, unless they explicitly indicate otherwise, the content that they create/upload to technobridge.pro, including project texts, photos, videos, user photos, user videos and any other information, including the display of completed work, may be used by Technobridge at its sole discretion for marketing and/or other purposes.
• If a violation is reported, Technobridge has the right to remove such content.
• Users agree to reimburse any expenses incurred by Technobridge in case a copyright claim is made against Technobridge.

PAYMENTS AND FINANCES

TECHNOBRIDGE MONEY-BACK GUARANTEE

While a Freelancer works on a Employer’s order, the Employer’s payment is held safely by Partners. Partners provide Users of Technobridge Services a tool to deliver, hold, and receive payments. Under Technobridge’s Money Back Guarantee and Employer Protection program, Buyers are entitled to a refund to their Balance:

• instantly if the Employer cancels the order within 20 minutes of placing it
• instantly if the Freelancer doesn’t start working on the order within 24 hours from the time the order was placed
• instantly if the Freelancer doesn’t complete the order on time and the Employer chooses to cancel it
• instantly if the Employer and the Freelancer mutually agree to cancel the order
• as soon as a Technobridge Support Specialist reviews the order if the order is completed poorly or is incomplete.

To initiate a refund, the Employer should request order cancelation on the order page. Depending on the reason for cancelation, the order can be canceled within 0–48 hours of the request. Refunds cannot be requested after the Employer confirms the order is completed. The refunded amount can be returned to the card used to pay for the order within seven days of the payment. To initiate a return to the same card, the Employer should place a Return to card request on the Cash flow page.

PARTNERS

• Technobridge cooperates with Partners in order to collect payments from Buyers, transfer such payments from Buyers to Sellers, and store funds on Users’ Balances. All services related to the withdrawal of funds on technobridge.pro are also performed by Partners.
• For purposes here mentioned, Users undertake to accept the Partners’ offer, user agreement, and other documents of the Partner.
• Sellers authorize the Partners to receive and transfer payments from the Employer’s account to the Freelancer’s account. All Users authorize the Partners to withhold Technobridge’s Service Fee on the basis of these Terms of Service for the use of Technobridge Services and other fees (if applicable).
• Your account on a Partner’s service may only be linked to one Technobridge account. It is prohibited to link one credit/debit card to multiple Technobridge accounts.
• All funds available for withdrawal will be stored on your behalf on the Partner’s account.
• Technobridge reserves the right, through any of the Partners, to freeze the transfer of funds in the event of any suspicious or fraudulent activity detected on Technobridge Services or in case of orders’ cancelation.
• It is prohibited to submit a dispute about the cancelation of an order or payment, or cancel a transaction through your payment service provider, your bank or Partner. This may lead to a temporary hold on your account and balance.

PAYING FOR ORDERS

• By making or receiving payments through Technobridge Services, you accept and agree to be bound and abide by these Terms.
• Sellers and Buyers undertake to use the Partner’s payment system for all transactions.
• It is prohibited to make payments off of Technobridge Services. If a User is asked to use an alternative payment method, they should immediately contact Technobridge’s Support Team.
• Orders can be paid with debit and credit cards. Buyers can also use funds that they may have on their Balance. Additional payment methods may be available in certain locations.
• By ordering a project or a custom offer, Buyers agree to pay Sellers for their services, along with all associated commissions and fees. When making a purchase, Buyers see the total amount to be paid.
• Sellers agree that the transfer of Earnings from the Partner is equivalent to the payment made by the Employer directly to the Freelancer.
• Buyers’ payment obligation to Sellers will be fulfilled after the Partner receives the payment. The Partner is responsible for transferring funds to Sellers. At the same time, if the Partner does not transfer any amounts to the Freelancer, the Freelancer must contact Technobridge, and must not communicate with the Employer or the Partners directly.
• The Freelancer agrees that Technobridge may specify payment details in receipts, notifications and other documents provided to Buyers, if Technobridge deems it necessary or reasonable.
• An additional commission may be charged for the transfer of funds in accordance with the Partner’s terms and conditions.

TECHNOBRIDGE’S SERVICE FEE

• By using Technobridge, Users agree to pay Technobridge’s Service Fee.
• Technobridge’s Service Fee is determined as follows: Technobridge’s Service Fee is included in the final price of a Freelancer’s project or custom project offer. Sellers receive a sum equal to the total order value minus Technobridge’s Service Fee. Technobridge’s Service Fee is calculated individually for each order in accordance with our Service Fee table. Technobridge’s Service Fee decreases as a Freelancer’s total revenue with a Employer increases.

Total Revenue with Employer	Service Fee	Order Total	Freelancer Earns
<$500	20%	$100	$80
$500–$5,000	12%	$100	$88
$5,000+	7.5%	$100	$92.5

• The discussion of Technobridge’s Service Fee in correspondence between Buyers and Sellers typically occurs to conduct transactions off of Technobridge. Therefore, discussing Technobridge’s Service Fee is prohibited and may lead to a reduction in a Freelancer’s ratings.

SECURITY

• In case of cancelation of an order, the paid funds will be returned to the Employer’s balance.
• Refunds for canceled orders are returned to the Employer’s balance and are available for future purchases and withdrawals on Technobridge Services.
• For security reasons, Users can withdraw funds to a different card than the card they used to top up their Balance only six months after such funds were added.
• Users can withdraw funds to the card they used to top up their Balance within seven days after such funds were added.
• Issues related to the refund of payments are consist Technobridge’s sole discretion.
• In order to protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, all payment information is collected either by Technobridge or the Partners.
• All orders are processed via secure transaction. All paid funds are placed in an escrow account and transferred to the Freelancer only after the work is completed. Placing any other type of order is not possible on Technobridge Services. It is prohibited to perform unpaid (test) tasks and conduct transactions outside the order’s framework. Violations will result in your account being penalized and/or frozen.
• Technobridge does not have access to payment information provided to Partners. This information is governed by the Partners’ privacy policy.
• By making payments and/or providing payment details on Technobridge Services, you represent and warrant that:
  • you are legally authorized to make payments on Technobridge Services using the payment method you have chosen;
  • your actions do not violate any applicable law.
• You agree to receive invoices and/or payment receipts from Technobridge electronically in the form of PDF documents, by email or on technobridge.pro.

WITHDRAWING FUNDS

• Funds refers to the money on a User’s Balance. A Freelancer receives funds for completing orders. A Employer may also have funds because their payment was refunded following an order cancelation. Funds can be withdrawn or used for purchases in Technobridge Services in accordance with these Terms of Service.
• Users cannot withdraw funds acquired from promo codes. Funds acquired from promo codes may only be used for purchases in Technobridge Services.
• Users can create a withdrawal request on the Cash Flow page. Funds may be withdrawn to Mastercard and Visa cards. All withdrawals are final and cannot be reversed.
• Withdrawal fees are determined by Partners. They are displayed on the Cash Flow page before a withdrawal request is created. By placing a withdrawal request, you accept the associated fees and acknowledge that Technobridge has no influence or control over Partner withdrawal fees.
• Withdrawal schedule: Withdrawal requests are processed twice a week on Monday and Thursday. The time for this process completion may vary, but the requests are processed no later than 8:30 PM GMT. In most cases, requests placed on Monday or Thursday will be processed on the next withdrawal date. In some rare cases, it may take up to 5 business days for your withdrawal request to be processed and your funds to be credited to your account.
• Technobridge reserves the right to temporarily suspend a User’s ability to withdraw funds to prevent fraudulent or illegal activities, or for other security reasons.

LOCAL CURRENCIES

• Payments on Technobridge may be conducted in multiple currencies.
• All prices shown on Technobridge in non-US$ currencies are pegged to their original price in US dollars. Prices shown in other currencies may change in accordance with fluctuations in exchange rates, and may also include a conversion fee. The minimum price of a project is $10 regardless of local currencies and exchange rate fluctuations.
• Unless otherwise specified, payments are made in the currency displayed on the payment page.
• All currency exchange services in connection with payments in local currencies are performed by Partners.
• When certain currencies are not supported by certain payment methods, payments are made in US$, even if the price is specified in another currency.
• Users will be informed on the amount to be debited (in the actual currency of the payment) before completing the payment
• If payment for an order is made in a currency other than US$, and the order is canceled, the amount refunded to a User’s balance will be based on the exchange rate on the date of cancelation. The amount returned may differ from the amount paid in the corresponding currency, while always maintaining the same value in US$.
• A user’s balance is always valued in US$, even if it is displayed in a currency other than the US$. If you decide to view your balance in any currency other than US$, such balance may change in accordance with exchange rate fluctuations, while maintaining the same value in US$.

TAXES

• Users are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may be applied to them depending on their place of residence, location or otherwise, in accordance with provisions of their jurisdiction.
• Sellers represent and warrant that they comply at all times with their obligations under income tax provisions in their jurisdiction. Prices shown on Technobridge include all taxes and charges that may apply to Sellers.
• The current legislation may require Technobridge or the Partners to charge Users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes.
• Any amount that Technobridge or the Partners will be required to collect will be in addition to the purchase amount and any other fees payable by Buyers, and any amount that Technobridge or the Partners will have to withhold will be deducted from Sellers’ income, as required by applicable laws.
• Indirect taxes are in addition to the price indicated on Technobridge, and in any event, any such taxes will always be displayed to Buyers before payment.

DISPUTE SETTLEMENT (ARBITRATION)

• Any disputes and disagreements between a Freelancer and a Employer are resolved through one-on-one negotiations or with the assistance of a Support Team Specialist. If negotiations are unsuccessful, the Employer or the Freelancer has the right to apply for arbitration.
• To apply for arbitration, a User should click the arbitration link under Help located on the Order Page, indicate the relevant category, and fill out the arbitration form. The arbitration link appears once the order is submitted for approval. The application should contain the applicant’s username, the username of the other party in the dispute, the number and identification of the order under dispute, and evidence supporting your position in the dispute.
• The application will be forwarded to a competent Technobridge’s Support Team Specialist (the arbiter) to evaluate and resolve the dispute. A decision will be reached within 3 business days; however, this time period may be extended in exceptionally challenging circumstances.
• Arbiters do not evaluate orders’ creative components, including but not limited to colors, fonts, and writing style (with the exception of deliveries that clearly do not correspond to the standards displayed in the Freelancer’s portfolio).
• When working on an order, Sellers should never take action that could harm Buyers. For example, Sellers should not make edits or upload files that would harm the site or the site’s users while working with site accesses. If a Employer is found to have been hurt by a Freelancer, the arbiter will cancel the order, and the Freelancer’s account will be penalized and/or suspended.
• Should an arbiter discover that an order is in severe violation of Technobridge’s Terms of Service (e.g. the type of service is prohibited on Technobridge, or the order may be fraudulent, etc.), the arbiter has the right to cancel the order and apply sanctions to both parties. If the order is fraudulent or in clear violation of the law, the Employer’s payment shall be returned to their credit/debit card. In other cases, the funds shall be returned to the Employer’s Balance.
• If Freelancer and Employer have come to a mutual agreement regarding partial payment for the order, Technobridge’s arbiter will decide based on the wishes of both parties and the Terms of Service.
• A Employer maintains the right to leave a review for an order that ends in arbitration, even if the arbiter rules in favor of the Freelancer. A Employer may not leave a review when they request additional services that exceed the original scope of the order from the Freelancer.

PROPRIETARY RIGHTS

• Users do not have the right and undertake not to perform the following actions with respect to Technobridge Services, or any of their parts, components, or extensions:
  • copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce them in any way;
  • reverse assemble, decompile, reverse engineer, or other attempt to derive the source code, underlying ideas, algorithms, structure or organization;
  • remove any copyright notice, identification or any other proprietary notices;
  • circumvent, remove, alter, deactivate, degrade or interfere any technological measure or protections of the content of the Technobridge Services;
  • attempt to gain unauthorized access, interfere with, damage or disrupt the operation of technobridge.pro or Technobridge Services;
  • use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Technobridge Services;
  • introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into the Technobridge Services,
  • use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses Technobridge Services to monitor, extract, copy or collect information or data from or through Technobridge Services, or engage in any manual process to do the same,
  • use Technobridge Services in any manner that could damage, disable, overburden or impair them, or interfere with any other users’ enjoyment of the website or mobile app or
  • access or use Technobridge Services in any way not expressly permitted by these Terms of Service.

Users also guarantee not to permit or authorize anyone else to do any of the foregoing.

DISCLAIMER OF WARRANTIES

• You use Technobridge’s Services at your own risk. Technobridge Services and any services obtained through them are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Neither Technobridge nor any other person associated with Technobridge makes any warranty or representations with respect to the completeness, security, reliability, quality, accuracy or availability of Technobridge and Technobridge Services.
• Neither Sellers nor Technobridge gives any guarantees, express or implied, including with respect to any project or the suitability of the result of the work for a specific purpose. Neither Sellers nor Technobridge is responsible for any claims or incidental, indirect or other damages arising from the use of the work result.
• The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

LIMITATION ON LIABILITY

• In no event will Technobridge, its affiliates* or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, arising out of or in connection with your use, or inability to use technobridge.pro, Technobridge Services, or any websites linked to them, any content on technobridge.pro or such other websites or any services or items obtained through Technobridge or its services or such other websites, including any direct and indirect damages, including, but not limited to, moral damage, loss of income, loss of profits, loss of business, loss of goodwill, loss of data, including caused by tort (including negligence), breach of the agreement or otherwise, even if foreseeable.
• In no event will Technobridge, its affiliates* or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, arising out of or in connection with your use, or inability to use technobridge.pro, Technobridge Services, or any websites linked to them, any content on technobridge.pro or such other websites or any services or items obtained through Technobridge or its services or such other websites, including any direct and indirect damages, including, but not limited to, moral damage, loss of income, loss of profits, loss of business, loss of goodwill, loss of data, including caused by tort (including negligence), breach of the agreement or otherwise, even if foreseeable.
• In no case shall Technobridge, its affiliates or their licensors, service providers, employees, agents, officers, or directors be liable for the actions or omissions of a User.
• The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

In no event shall Technobridge be liable for the failure to perform, or any delay in performance of, any obligation hereunder for a reasonable period due to natural disasters, wars, terrorism, rebellions, embargoes, actions of civil or military authorities, fires, floods, accidents, strikes, or shortages of means of transportation, fuel, energy, labor or materials, or any other conditions beyond the reasonable control of Technobridge. Furthermore, Technobridge is not responsible for third-party DDoS attacks and/or other attacks on Technobridge Services, for the consequences of such attacks, for technical problems that affect the Technobridge Services attributable to the Technobridge Services’s hosting provider, nor for the unavailability of the Technobridge Services for any other reason not directly attributable to Technobridge. *The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Technobridge, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.